13, 1300 & 1800 Business Numbers

Australian 13, 1300 & 1800 Numbers From Just $10/Month

Give your business a professional national presence with a 1300, 1800 or premium 13 number that can route calls anywhere in Australia.

Whether you’re a sole trader, growing business or established organisation, Prosum makes it easy to get set up, keep your existing number, and manage all calls wherever your team works.

Need help choosing the right number? Talk to an inbound numbers specialist today.

Fast Activation

Most services can be activated within 24 hours.

Keep Your Existing Number

We'll manage the porting process from start to finish.

Melbourne-Based Support

Talk directly to a local team when you need help.

25+ Years of Experience

Supporting Australian businesses with telecommunications solutions for over two decades.

1300, 1800 or 13 Number - Which Business Number is Right for You?

Looking for a 1300, 1800 or 13 number for your business? Prosum provides inbound business numbers for Australian organisations with flexible call routing, local Melbourne-based support and simple month-to-month pricing. Whether you’re setting up a new service or transferring an existing number, we can help.

If you’re deciding between a 1300, 1800 or 13 number, the right option depends on your business goals, customer expectations and call volumes.

1300 Number

A 1300 number provides a professional national business presence at an affordable cost. Calls are shared between your business and the caller, making it a popular option for growing Australian businesses.

1800 Number

An 1800 number allows customers to call your business free of charge. It's ideal for sales enquiries, customer support and businesses focused on making it as easy as possible for customers to get in touch.

13 Number

A 13 number is a premium six-digit business number designed for maximum memorability and strong brand recognition. It's often chosen by established businesses with a national presence. Custom pricing applies.

Not sure which number is right for your business? Speak with our team for expert advice.

1300 Number Pricing, 1800 Number Pricing & 13 Number Costs

1300 Number

Affordable National Business Number
Get a 1300 Number

$10/mo

 

Call Rates:

Calls to landlines – $0.06 per min

Calls to mobiles – $0.15 per min

 

  • National business presence
  • Affordable monthly fee
  • Ideal for growing businesses
*All pricing is ex. GST

1800 Number

Free Calls for Your Customers
Get a 1800 Number

$10/mo

 

Call Rates:

Calls to landlines – $0.06 per min

Calls to mobiles – $0.15 per min

 

  • Free for callers
  • Removes cost barriers
  • Ideal for sales & support teams
*All pricing is ex. GST

13 Number

Premium, Highly Memorable Business Numbers
Request Pricing

Call 1800 007 229

 

Features:

Custom pricing

An additional ACMA monthly fee applies

 

  • Short 6-digit number
  • Premium brand positioning
  • Strong national recognition
*Request Pricing

1300 vs 1800 Numbers

Not sure which option to choose? The key difference is who pays for the call.

1300 Number

The caller contributes to the cost of the call. A popular choice for businesses wanting a professional national number at a low monthly cost.

1800 Number

Your business covers the full cost of the call. The customer calls free of charge. Often chosen by businesses where generating enquiries and improving customer experience are priorities.

Both include:

  • National business presence
  • Flexible call routing
  • Number portability
  • Mobile and office destinations
  • Cloud PBX compatibility
  • Business continuity if you relocate

Not sure which option is right for you?

Flexible Call Routing Features

You can configure your inbound number to suit how your business operates.

Route calls to:

Whether your team works in the office, remotely, or across multiple locations, you can configure your inbound number to suit your needs.

Advanced Routing Options

Simultaneous ringing
Time-based routing
Geographic routing
Call overflow management
After-hours routing
Holiday schedules

Integrates With Your Existing Systems

Our inbound numbers work seamlessly with:

As your business evolves, your public-facing phone number stays the same, while routing can be updated to meet changing business requirements.

Already Have a 1300 or 1800 Number?

Keep Your Existing Number

Switching providers doesn’t mean losing your number. Our team can manage the *porting process on your behalf, helping minimise disruption and keeping your business running smoothly.

We’ll handle: 

  • Provider coordination
  • Documentation requirements
  • Number transfer management
  • Progress updates
  • Ongoing support

Your customers continue calling the same number they’ve always known.

*A one-off porting fee applies and will be confirmed before any work begins.

Why Australian Businesses Trust Prosum

Local Support, Not a Call Centre

Get help from a Melbourne-based team that understands Australian business telecommunications.

25+ Years of Experience

Supporting Australian businesses with reliable communications solutions for more than two decades.

Transparent Pricing

Simple plans, clear pricing and no hidden surprises.

No Lock-In Contracts

Flexible month-to-month services that put you in control.

Easy Setup & Number Porting

Whether you're starting fresh or transferring an existing number, we'll help make the process straightforward.

Service Built Around Business

Flexible call routing, reliable infrastructure and support when you need it.

FAQ's

Our 1300 and 1800 numbers start from $10 per month. Call rates are 6c per minute to landlines and 15c per minute to mobiles. Pricing excludes GST.
Yes. Calls to an 1800 number are free for the caller when dialled from a landline or mobile within Australia.
1300 numbers share the call cost between the business and the caller. 1800 numbers are free for callers. 13 numbers are premium six-digit numbers designed for high brand recognition.
A 13 number is a short six-digit business number commonly used by established national brands. Custom pricing applies, and additional ACMA fees may be payable.
Yes. We can transfer your existing number to our network through a porting process while helping minimise disruption to your service.
Most new 1300 and 1800 numbers can be activated within 24 hours once your order has been completed.
Yes. Calls can be directed to mobiles, office phones, cloud PBX systems or multiple destinations.
Absolutely. Routing can be updated as your business requirements change without needing to change your published number.
No. Our 1300 and 1800 number services are provided on a month-to-month basis with no lock-in contracts.