Solutions

Empower Your Business with Integrated Telco & Tech Solutions

We combine innovative technology with our expertise to enhance your communication, collaboration, and security needs—tailored specifically for your business.

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Explore Our Solutions

Unified Communications

Revolutionise your workplace with seamless communication solutions designed for modern teams. Empower your staff to connect and collaborate effortlessly, boosting productivity and innovation.

Explore Our Solutions

Customer Experience Solutions

Enhance customer interactions with our AI-powered Contact Centre. Manage voice, chat, email, and social media from a single platform to deliver fast, personalised support and improve satisfaction.

Enhance Your Service

Cloud Video Surveillance

Elevate your security with our intelligent, AI-driven cloud surveillance systems. Stay informed with real-time insights, no matter where you are, ensuring peace of mind for your business.

Secure Yor Business

Business Internet Services

Empower your operations with reliable, high-speed internet tailored to your specific needs. Discover flexible plans and benefit from 24/7 local support to keep your business running smoothly.

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Brands We Work With

Why Choose Prosum?

Tailored Solutions Just for You

We take the time to understand your unique needs, ensuring our solutions fit like a glove.

Support That Cares

Our friendly local support team is just a call away, always ready to help you make the most of your communication systems.

Local Expertise You Can Trust

With over 25 years of experience helping Melbourne businesses, we know the ins and outs of what you need to succeed.

Take your business conversations to the next level with Prosum. Get Started →
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Communications and collaborations FAQs  

We understand the importance of transparency, but our business model focuses on providing tailored solutions rather than a one-size-fits-all approach. We pride ourselves on delivering the best value technology and support, ensuring you receive a solution that truly meets your needs.
Many customers choose us because they’ve experienced poor service from larger carriers. As a small business, we’re more cost-effective and can offer better support. We genuinely care about your success and are dedicated to providing the very best for your business.
The easiest way to get support is by emailing our team at support@prosum.com.au. If your issue is urgent, please call us at 0396972222. Our help desk is available Monday to Friday from 9 am to 5 pm, with on-call technicians ready to assist you at all other times.
A cloud phone system uses the internet to manage phone calls, allowing you to make and receive calls from anywhere. It offers flexibility and scalability, making it ideal for businesses of all sizes.
An on-premises phone system is a traditional setup where all equipment is installed on your premises. This gives you complete control over your communications but requires more maintenance compared to cloud solutions.
SIP trunks replace traditional phone lines, allowing you to make and receive calls over the internet. They’re cost-effective and scalable, so you can easily adjust your communication capacity as your business grows.
Inbound numbers provide your customers with a dedicated line to reach you easily. This enhances your professionalism and ensures you never miss important calls, improving overall customer satisfaction.
Cordless and wireless solutions allow you to communicate without being tied to a desk. This flexibility is perfect for teams that need to move around, ensuring you stay connected no matter where you are.
Yes. We can help you port your existing phone number to your new system, ensuring a smooth transition without disrupting your communication.
We offer personalised consultations to understand your unique needs and recommend the best solutions for your business. Feel free to reach out to us for a chat!
Simply contact us to discuss your needs. We’ll guide you through the options, help you choose the right solution, and take care of everything from setup to support.

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Partner with an expert who cares about your success.

  • 25+ Years Going Strong
  • Award-Winning Support
Let’s Talk 1800 007 229
Suite 18, Level 2-UL40/1341 Dandenong Rd, Chadstone VIC 3148
Sales: 1800 007 229 Support: 1300 007 229
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