Your Trusted Telco and IT Support Partner in Melbourne
At Prosum, we empower local businesses with reliable telco and IT solutions, expert support, and tailored services to keep you connected and secure.
How Can We Help?
Why Prosum
100 +
Years+ of IT and telco experience
1500 +
Happy customers and counting
150 +
Businesses trust us for Contact Centres deployments
96 %
Customers have been with us for 5+ years
Our Promise to You
At Prosum, we’re committed to helping Australian businesses succeed with simple, effective telco and IT solutions. We focus on reliability and customer satisfaction and deliver exceptional service and cutting-edge technology.
Whether you need modern workplace solutions, enhanced customer service experience, or complete IT support, our 100+ years of combined expertise ensures your business is in good hands.
We've got what your business needs
IT Services
Got IT Issues? We've got you covered with fast, reliable IT support that keeps your business running smoothly.
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Customer Experience Solutions
Looking to improve your customer service experience? We’ve got you covered with an easy, reliable, and affordable Cloud Contact Centers.
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Communication Solutions
Want to boost your team’s communication and collaboration? Talk to our experts for the best solutions for your business.
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Cloud Security Surveillance
Want to secure your business? Upgrade your security to Prosum’s tailored Cloud Security Surveillance for unbeatable protection.
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Business Internet Services
Looking for top-notch, affordable business internet? Get fast speeds, flexible plans, and 24/7 local support with Prosum.
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We're Your Go-To For Telco and IT Solutions
Everything under one roof
From phone systems, lines & numbers and IT support, all your telco and tech needs covered.
Simple & Convenient
One provider, one account manager, one monthly bill for everything. Easy!
Competitive Pricing
Get a fixed quote and save 10-30% compared to the big guys.
Tailored Solutions
We customise our services to meet your unique business needs.
All-Around Experts
More than just phone systems—we bring real value and experience with every service.
Fast Response Times
Skip the wait and talk directly to an expert who will fix your issue quickly.
Testimonials
1500+ Happy Customers & Counting
I recently had a new VC installed from the team at Prosum. David Colletta and his team were not only professional with the installation, but at all times, the communication was second to none from them to see at each step where we were at. The installers were brilliant, and to top it off, they cleaned after the installation leaving us nothing to do. How refreshing this was. Again, I cannot speak highly enough of the team at Prosum; their professionalism was second to none, and their on-time approach was exactly that on time! Please do yourself a favour and get the team out there to look at what your needs are for the business, big or small. They have it all! Well done and thank you.
Yolanda Di Ludovico,
FIRST SUPER
We needed an experienced ICT VoIP provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.
Andrew Trinh,
ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED
We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a VoIP provider we can rely on to provide and maintain our telephony and contact centre environment.
Therese Chakour-West,
INFORMATION TECHNOLOGY MANAGER - STIHL
Aitken Real Estate had to move office and sought David Colletta of Prosum advice about switching our telephony to the cloud. Extremely helpful, no-nonsense information and can get the job done. Their tech Antoine was sensational. No delays, no problems. Highly recommend!
Stephen Aitken,
AITKEN REAL ESTATE
Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.
Raphael Cheah,
Network Administrator - AECOM
Our Technology Partners
Connect with one of our specialists for a solution tailored to your needs.
Talk to us today about how Prosum can help you with all your business tech and communication solutions
