Technology Without the Runaround
Phone systems, internet, contact centres, CCTV and IT support from a Melbourne-based team with 25+ years of experience.
What We Do
Trusted by Organisations Across Australia
25 +
Years of Experience
1000 's
Phone Users Connected
150 +
Contact Centre Deployments
96 %
Client Retention Rate
One Team for Phones, Internet, Security & IT.
Managing multiple providers can be frustrating. When something goes wrong, it’s often hard to know who to call. We bring communications, connectivity, security and support together under one roof, giving you one team to work with and one place to call when you need help.
Our Solutions
Business Phone Systems
Cloud and business phone systems designed to keep your people connected wherever work happens.
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Contact Centre Solutions
Voice, chat, email and digital channels brought together to help your team deliver better customer service.
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Business Internet & Connectivity
Business NBN, enterprise fibre and network solutions designed to keep your organisation connected.
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CCTV & Security Systems
CCTV, access control and security solutions that help protect people, property and operations.
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IT & Technology Support
Practical support to keep your technology secure, maintained and running properly.
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Why Organisations Choose Prosum
One Team. One Point of Contact.
Phones, internet, security and IT support managed by one provider.
Local Support.
Talk to a Melbourne-based team that knows your business.
Practical Advice.
Solutions that fit your needs, not unnecessary technology.
25+ Years of Experience.
Helping Australian organisations since 1998.
What Our Clients Say
(UCXpress) is such an easy phone system to use, and it has increased productivity and efficiency in dealing with phone calls both internally and externally.
Conan Chan,
IT TECHNICIAN | LYNDHURST SECONDARY COLLEGE
I’m very glad and fortunate that I had PROSUM looking after my IT and CCTV. They are trust worthy, reliable and very easy to work with.
Mina Zacharia,
MANAGER | ASTRO MEDICAL IMAGING
Very good and prompt service. Friendly staff.
Paul Bhatti,
WATSONIA VETERINARY CLINIC
I recently had a new VC installed from the team at Prosum. David Colletta and his team were not only professional with the installation, but at all times, the communication was second to none from them to see at each step where we were at. The installers were brilliant, and to top it off, they cleaned after the installation leaving us nothing to do. How refreshing this was. Again, I cannot speak highly enough of the team at Prosum; their professionalism was second to none, and their on-time approach was exactly that on time! Please do yourself a favour and get the team out there to look at what your needs are for the business, big or small. They have it all! Well done and thank you.
Yolanda Di Ludovico,
FIRST SUPER
We needed an experienced ICT VoIP provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.
Andrew Trinh,
ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED
We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a VoIP provider we can rely on to provide and maintain our telephony and contact centre environment.
Therese Chakour-West,
INFORMATION TECHNOLOGY MANAGER - STIHL
Aitken Real Estate had to move office and sought David Colletta of Prosum advice about switching our telephony to the cloud. Extremely helpful, no-nonsense information and can get the job done. Their tech Antoine was sensational. No delays, no problems. Highly recommend!
Stephen Aitken,
AITKEN REAL ESTATE
Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.
Raphael Cheah,
Network Administrator - AECOM
Who We Work With
- Healthcare.
- Education.
- Professional Services.
- Manufacturing.
- Real Estate.
- Contact Centres.
- Multi-site Organisations.
We help organisations find practical technology solutions that support the way you work.
Our Technology Partners
Reviewing your phone system? Upgrading internet? Looking for better support? Let's talk about what you need.
Talk to Us About Our Products and Solutions →
