Empower Your Business With Tailored Telco & Tech Solutions
For over 25 years, Prosum has helped Aussie businesses grow with personalised phone and tech solutions. We make sure your business stays connected and runs smoothly with reliable support and easy integration.
What We Deliver
Why Businesses Choose Prosum
100 +
Years of combined IT and telecommunications experience within our team.
25 +
Years of empowering Australian businesses with innovative tech solutions.
150 +
Successful contact centre deployments driving exceptional customer experiences.
96 %
Client retention, a testament to our commitment to delivering results.
Ready to transform your business? Get your free consultation today.
Our Solutions
Prosum provides a complete range of tech, telco and support services, simplifying the management of all your business needs in one place. From business phone systems and customer experience solutions to high-speed internet and cloud security surveillance, our 100% in-house team ensures seamless integration and expert support at every step.
Unified Communications and Collaboration
Help your team connect easily and work together with our integrated communication solutions.
Cloud Phone Systems
Retire your outdated PBX and work from anywhere with AI powered cloud voice, video, chat, and file sharing.
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Cordless & Wireless Phone Systems
Enjoy the freedom to move around while staying connected with our reliable wireless phone systems.
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On-Premises Phone Systems
Get dependable phone systems installed on your premises for full control and security.
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SIP Trunks
Save money while improving your on-site phone system with our affordable SIP trunk solutions for clear voice calls.
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13, 1300 & 1800 Inbound Numbers
Get more reach with a new 13, 1300/1800 number, or transfer your existing one for better rates and service.
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Customer Experience Solutions
AI-Powered Contact Centres
Enhance your customer service across phone, chat, email, and social media with our AI-powered contact centres. Get real-time insights, fast setup, and flexible options to ensure customer satisfaction. Improve your service, and discover how our solutions can help.
Business Internet Services
Fast & Reliable Internet
Prosum offers fast and reliable NBN and Fibre internet for businesses, helping you improve productivity and keep your team connected. Enjoy unlimited data, flexible plans, and seamless integration with other Prosum services. Power up your business with fast, reliable internet.
Commercial CCTV & Cloud Video Surveillance
Protect Your Business
Keep your business secure with top-tier CCTV and cloud video surveillance solutions. Our all-in-one platform offers 24/7 monitoring, easy installation, and real-time alerts. Safeguard your business with our advanced security solutions.
Our Technology Partners
Why Prosum?
One Provider for All Your Needs
Simplify your operations with one reliable provider for all your tech, telco, and support needs.
Clear Pricing
We offer transparent pricing with savings of 10-30% compared to larger providers, so you know exactly what you're getting.
Dedicated Account Management
Enjoy a personal touch with a dedicated account manager and a single bill for all services.
Fast & Friendly Support
Our Australian-based team is always ready to help resolve any issues quickly.
Custom Solutions
Whether it’s improving your call centre or boosting security, we deliver tailored solutions to meet your needs.
Hear From Our Satisfied Clients
I recently had a new VC installed from the team at Prosum. David Colletta and his team were not only professional with the installation, but at all times, the communication was second to none from them to see at each step where we were at. The installers were brilliant, and to top it off, they cleaned after the installation leaving us nothing to do. How refreshing this was. Again, I cannot speak highly enough of the team at Prosum; their professionalism was second to none, and their on-time approach was exactly that on time! Please do yourself a favour and get the team out there to look at what your needs are for the business, big or small. They have it all! Well done and thank you.
Yolanda Di Ludovico,
FIRST SUPER
We needed an experienced ICT VoIP provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.
Andrew Trinh,
ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED
We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a VoIP provider we can rely on to provide and maintain our telephony and contact centre environment.
Therese Chakour-West,
INFORMATION TECHNOLOGY MANAGER - STIHL
Aitken Real Estate had to move office and sought David Colletta of Prosum advice about switching our telephony to the cloud. Extremely helpful, no-nonsense information and can get the job done. Their tech Antoine was sensational. No delays, no problems. Highly recommend!
Stephen Aitken,
AITKEN REAL ESTATE
Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.
Raphael Cheah,
Network Administrator - AECOM
Connect with one of our internet specialists for a free consultation, and we’ll match the best technology available in your area.
Talk to us today about how Prosum can help you with all your business tech and communication solutions.
