What we do

At PROSUM, we are experts in communication and technology solutions, we provide office phone system recommendations, including cloud-based solutions to businesses of all sizes, across all industries, right around Australia.

Who we help

No matter what business you’re in, our team have the knowledge and expertise to provide the right advice and deliver a solution. We’ve helped clients of all shapes and sizes right across Australia and New Zealand – and across a huge variety of industries. From government departments to medical and health services; from tourism to technology – we have real experience helping organisations like yours. Here’s a selection of our recent clients.

How we deliver

Whether you need a simple phone system for your business, or a complete overhaul of your communications, we’ll find a solution that’s right for you. From national data network access and business grade data and internet services, to contact centre communications, SIP lines and more, our team will deliver a complete solution for your organisation. Find out how we can help you.

How our service works

Consultation

We meet with you to find out what you need.

  • Telephony
  • Messaging & Presence
  • Mobility
  • Voice Recording
  • Video & Voice Conferencing
  • Customer Service

 

Design

We plan, prepare and optimise your network.

  • Servers
  • Security
  • Wi-Fi
  • Routers
  • Switches

Deliver

We connect your business to the outside world.

  • SIP Trunks
  • Business Internet
  • Dark Fibre
  • Private Networks
  • Ethernet

Support

We provide you with ongoing training & support.

  • Proactive Support
  • IT Support Desk
  • Remote & Onsite
  • Network Monitoring

Why choose PROSUM?

When it comes to communications, our team have the knowledge and experience to find the right solutions for you. All of our technical and service staff are based in Australia so you’ll get the ongoing support and training you need. Contact our team – we’ll solve your communications challenges.

What Our Clients Say about us

  • We needed an experienced ICT provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.


    ANDREW TRINH, ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED

  • Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.


    RAPHAEL CHEAH, NETWORK ADMINISTRATOR - AECOM

  • We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a provider we can rely on to provide and maintain our telephony and contact centre environment.


    THERESE CHAKOUR-WEST, INFORMATION TECHNOLOGY MANAGER - STIHL

  • We recently selected PROSUM to supply, install and support a NEC SV9100 IP Telephony platform for our new medical centre precinct. The team at PROSUM were very professional throughout the installation process and have been a pleasure to deal with.


    Geoff Fazakerley, Executive Director, Diagnostic Services Infrastructure - Cabrini Health