Reliable Connectivity to Power Your Business

Keep your business running smoothly with fast internet, seamless communication tools, CCTV surveillance, and expert support. We're here to help you stay secure and efficient, so you can focus on what matters most.

What We Do

Unified Communications
AI-Powered Contact Centres
Reliable Business Internet
Proactive Tech Support
Top-Notch CCTV Security

Our Technology Partners

Why Businesses Choose Prosum

100 +

Years of combined IT & telco expertise.

25 +

Years helping Aussie businesses thrive.

150 +

Contact Centres succesfully deployed.

96 %

Client retention - because we deliver.

100 %

Zero-downtime migrations.

Tailored Solutions, Not Just Products

We go beyond 'just phones'.

At Prosum, we don’t just provide phone systems — we deliver end-to-end communication solutions tailored to your business. Whether you’re upgrading to cloud-based phones, sticking with a trusted PABX, or adding contact centre, internet, or CCTV solutions, we manage it all under one roof.

Our in-house team ensures seamless integration and minimal disruption, so your tech supports your growth.

Let's build the right solution for you.

Real Customer Experiences

Very good and prompt service. Friendly staff.

Paul Bhatti,

WATSONIA VETERINARY CLINIC

I recently had a new VC installed from the team at Prosum. David Colletta and his team were not only professional with the installation, but at all times, the communication was second to none from them to see at each step where we were at. The installers were brilliant, and to top it off, they cleaned after the installation leaving us nothing to do. How refreshing this was. Again, I cannot speak highly enough of the team at Prosum; their professionalism was second to none, and their on-time approach was exactly that on time! Please do yourself a favour and get the team out there to look at what your needs are for the business, big or small. They have it all! Well done and thank you.

Yolanda Di Ludovico,

FIRST SUPER

We needed an experienced ICT VoIP provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.

Andrew Trinh,

ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED

We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a VoIP provider we can rely on to provide and maintain our telephony and contact centre environment.

Therese Chakour-West,

INFORMATION TECHNOLOGY MANAGER - STIHL

Aitken Real Estate had to move office and sought David Colletta of Prosum advice about switching our telephony to the cloud. Extremely helpful, no-nonsense information and can get the job done. Their tech Antoine was sensational. No delays, no problems. Highly recommend!

Stephen Aitken,

AITKEN REAL ESTATE

Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.

Raphael Cheah,

Network Administrator - AECOM

Telephone Systems & Unified Communications

Cloud Phone Systems

Step into the future with AI-powered voice, video, chat and file sharing.

Explore Cloud Phone Systems
On-Prem Phone Systems

Prefer full control? We’ve got secure, site-installed systems to match.

See On-Prem Options
Cordless & Wireless Phone Systems

Stay mobile and connected anywhere across your workplace.

Stay Connected On the Move
SIP Trunks

Cut costs and boost clarity with cost-effective SIP trunking.

Upgrade with SIP
13/1300/1800 Inbound Numbers

Enhance your reach and improve service with national numbers.

Get Your Inbound Number

Customer Experience Solutions

AI-Powered Contact Centres

Flexible, fast-to-deploy solutions that elevate customer service, no matter how they reach you.

Business Internet Services

Fast & Reliable Internet

High-speed, reliable NBN and Fibre plans with unlimited data and flexible terms.

Commercial CCTV & Cloud Video Surveillance

Comprehensive Security For Your Business

24/7 monitoring, hassle-free installation, and real-time alerts to protect your business around the clock.

Proactive Tech Support

Local Tech Support You Can Count On

Tailored IT support plans and on-demand help to keep your business running smoothly.

Why Prosum? Smarter Tech. Personal Support. Proven Results.

Custom Fit

Every solution is customised to your needs.

Local Support

Real humans. Aussie-based. Always ready to help.

Great Value

Premium service, competitive pricing.

Trusted Experience

25+ years of trust, results, and reliability.

Latest Tech

Future-ready systems to keep you ahead.

All-in-One Service

Everything you need, managed under one roof.

Ready to upgrade your business communications?

Get a call back from a local expert — no pressure, just friendly advice tailored to your needs.

'Extremely helpful, no-nonsense advice. No delays, no problems'. Switch to Prosum today.