13, 1300 & 1800 Inbound Numbers
Professional Inbound Numbers for Australian Businesses
Get a 1300, 1800 or premium 13 number with flexible call routing, clear pricing and local support from a team that’s been helping Australian businesses stay connected for over 25 years.
- From $10/month (1300 & 1800 numbers)
- 6c landline / 15c mobile call rates
- Month-to-month, cancel anytime
- Fast activation – often live within 24 hours
- Melbourne-based support team
Talk to a Specialist
Choosing the Right Business Number
1300 Number
A shared-cost national business phone number. Affordable and ideal for growing Australian businesses wanting a professional presence.
1800 Number
A toll-free number where the call is free for the customer. Perfect for enquiry-driven businesses, sales teams and support lines.
13 Number
A short six-digit premium number. Highly memorable and suited to established brands. Custom pricing applies.
Not sure which number suits your business? Speak with our team.
Inbound Number Pricing
1300 Number
Local Rate, Nationwide Reach
Get a 1300 Number$10/mo
Call Rates:
Calls to landlines – $0.06 per min
Calls to mobiles – $0.15 per min
- National presence
- Affordable monthly fee
- Ideal for growing businesses
*All pricing is ex. GST
1800 Number
Free Call for Your Customers
Get a 1800 Number$10/mo
Call Rates:
Calls to landlines – $0.06 per min
Calls to mobiles – $0.15 per min
- Toll-free for callers
- Removes cost hesitation
- Ideal for sales & support teams
*All pricing is ex. GST
13 Number
Premium, Highly Memorable
Request PricingCall 1800 007 229
Features:
Custom pricing
An additional ACMA monthly fee applies
- Short 6-digit number
- Highly memorable
- Strong national brand presence
*Request Pricing
1300 vs 1800 – What’s the Difference?
If you’re comparing 1300 vs 1800 numbers, here’s the simple breakdown:
- 1300 number: Call cost is shared between your business and the caller.
- 1800 number: The call is free for the caller – your business covers the cost.
Both options:
- Provide a national presence across Australia
- Allows calls to be routed to mobile, office or multiple locations
- Stay with your business if you relocate
The right choice depends on whether removing call costs is important for your customers and how you structure inbound enquiries.
Flexible Routing for Modern Workplaces
Inbound numbers can be configured to support your operational requirements, including:
- Routing to office phones, mobiles or multiple locations
- Support for hybrid and remote teams
- Integration with cloud PBX or unified communications platforms
- Call overflow and continuity planning
As your organisation evolves, your inbound configuration can adapt without changing your public-facing number.
Switching Providers? We’ll Manage the Process
If you already have a 1300 or 1800 number, we can manage the porting process end-to-end.
We coordinate with your existing provider, handle the required documentation and minimise disruption to ensure continuity of service. Your number remains yours.
A one-off porting fee applies and is confirmed upfront.
Request a Porting Quote.
Why Businesses Work With Prosum
25+ years helping Aussie businesses stay connected
Melbourne-based support — talk to a real person
Clear pricing, no lock-in contracts
Fast setup, flexible routing, reliable support
FAQ's
Our 1300 and 1800 numbers start from $10 per month.
Call rates are 6c per minute to landlines and 15c per minute to mobiles. There are no lock-in contracts, and you can cancel anytime. All pricing is ex. GST.
Yes. Calls to an 1800 number are free for the caller when dialled from a landline or mobile within Australia. Your business covers the call cost, which is why 1800 numbers are popular for sales and enquiry-driven businesses.
A 1300 number shares the call cost between your business and the caller. An 1800 number is completely free for the caller, with your business covering the full cost of the call. Both provide a national presence and flexible call routing.
1300 numbers – Reliable nationwide numbers suitable for most businesses. Customers pay a local call rate. 1800 numbers – Free for customers, ideal for increasing enquiries and customer calls.
A 13 number is a short, six-digit business phone number used by established brands across Australia. It’s highly memorable and premium in positioning. Pricing is custom, and an additional ACMA monthly fee applies.
Yes. If you already have a 1300 or 1800 number with another provider, we can transfer (port) it to Prosum. We handle the paperwork and work to minimise downtime.
A one-off porting fee applies, and we confirm the cost upfront before anything proceeds.
Most new 1300 or 1800 numbers are activated within 24 hours. Porting an existing number can take longer depending on the current provider, but we’ll guide you through the timeline before we begin.
Yes. Inbound numbers can be routed to your mobile, office phone system, or multiple locations. If you move premises, your number stays with you — giving your business continuity and flexibility.
