Cloud Phone Systems From Melbourne's Leading VoIP Experts

Cloud Phone Systems From Melbourne's Leading VoIP Experts

Smarter calling. Zero tech headaches. Local support that actually answers.

Tired of old-school phones holding you back? It’s time to move your business to the cloud with a phone system that just works — backed by 99.95% uptime and no lock-in contracts. Whether you’re a startup or running multiple locations, we’ll get you connected fast, with a local team who knows their stuff.

Get started today with flexible plans and zero risk. No hidden fees, no long commitments — just cloud calling that fits your business.

We work with Australia’s leading cloud phone platforms

Get started with cloud calling today.

Why You'll Love Our Cloud Phone Systems

Work wherever you want

Take calls on your phone, laptop, or desk phone — no matter where you are. Freedom to work your way.

Grow without limits

Add or remove users easily as your business changes. Scale up or down, no headaches.

Simple, clear pricing with no lock-in contracts

Pay per user, on flexible plans that you can adjust anytime. No surprises. No long commitments.

Reliable calls, every time

Crystal-clear voice and video with 99.99% uptime guaranteed. Sound professional wherever you are.

Keep your numbers

Switch without losing your existing business phone numbers. No disruption, no drama.

We do the hard stuff

Preconfigured phones, smooth setup, and Melbourne-based support 24/7. So you can focus on your business.

Find Your Perfect Phone System

Pick the one that suits your team best

  • Microsoft Teams Calling – Turn your existing Teams app into a full business phone system — easy and familiar.
  • NEC Univerge Blue – All-in-one calling, messaging, and video with no messy hardware.
  • Cisco Webex Calling – Secure, scalable cloud calling from a trusted global brand.
  • UC Express – Lightweight, powerful VoIP designed for Aussie businesses.

Tailored for Your Industry

Whatever your sector, our cloud phones work the way you do

  • Healthcare: Keep patient calls secure and private.
  • Retail: Handle calls smoothly across multiple stores.
  • Education: Support teachers and students with simple video and chat.
  • Professional Services: Deliver reliable, professional communication every time.

Find the best solution for your industry—talk to our team today.

Setup That’s Quick & Painless

  • Plug and play phones – Phones arrive ready to go — no tech skills needed.
  • Seamless number transfer – Keep your current phone numbers with zero downtime.
  • Local support, always on – Real people in Melbourne are here whenever you need help.
  • No lock-in contracts — start risk-free today – Stay because you want to, not because you have to.


What Our Clients Say

Very good and prompt service. Friendly staff.

Paul Bhatti,

WATSONIA VETERINARY CLINIC

I recently had a new VC installed from the team at Prosum. David Colletta and his team were not only professional with the installation, but at all times, the communication was second to none from them to see at each step where we were at. The installers were brilliant, and to top it off, they cleaned after the installation leaving us nothing to do. How refreshing this was. Again, I cannot speak highly enough of the team at Prosum; their professionalism was second to none, and their on-time approach was exactly that on time! Please do yourself a favour and get the team out there to look at what your needs are for the business, big or small. They have it all! Well done and thank you.

Yolanda Di Ludovico,

FIRST SUPER

We needed an experienced ICT VoIP provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.

Andrew Trinh,

ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED

We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a VoIP provider we can rely on to provide and maintain our telephony and contact centre environment.

Therese Chakour-West,

INFORMATION TECHNOLOGY MANAGER - STIHL

Aitken Real Estate had to move office and sought David Colletta of Prosum advice about switching our telephony to the cloud. Extremely helpful, no-nonsense information and can get the job done. Their tech Antoine was sensational. No delays, no problems. Highly recommend!

Stephen Aitken,

AITKEN REAL ESTATE

Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.

Raphael Cheah,

Network Administrator - AECOM

Frequently Asked Questions

We specialise in cloud-based phone systems from leading providers including NEC Univerge Blue, Cisco Webex, Microsoft Teams, and UC Express. No matter your preferred platform, we can design and implement a tailored solution that aligns with your business needs.
Yes, we offer comprehensive training sessions for all new users. Our goal is to make sure everyone feels confident and comfortable using our solutions and tools, so your team can hit the ground running.
Yes. You can port your existing Australian number to our phone system and enjoy a better service and better rates.
Your communication is safe. We use state-of-the-art encryption and security protocols to protect your data and ensure privacy.
All you need is a reliable internet connection and compatible devices such as smartphones, tablets, or computers. We also provide business internet solutions to help simplify your communications.
Let's Get You Connected

Ready to upgrade to a cloud phone system that works for you?

Our team would love to help you find the perfect fit of products and solutions.