Unlocking the Power of NEC Univerge Blue: A Comprehensive Guide

blog article unlocking the power of nec univerge blue a comprehensive guide

Are you looking to take your business to new heights? Look no further than NEC Univerge Blue, the game-changing cloud-based communication solution. This comprehensive guide will explore the myriad benefits of this cutting-edge platform and show you how it can revolutionize your business operations.

NEC Univerge Blue combines the latest advancements in communication technology with seamless integration, empowering businesses to increase productivity, enhance collaboration, and streamline operations. With its easy-to-use interface and robust feature set, Univerge Blue ensures that your team stays connected and efficient, no matter where they are.

From unified communications and collaboration tools to advanced call management and contact centre solutions, NEC Univerge Blue has it. We will detail each feature, highlighting the advantages so you can make an informed decision about adopting this powerful platform for your business.

Join us as we unlock the full potential of NEC Univerge Blue and discover how it can propel your business forward in today’s fast-paced, digital landscape. Are you ready to embrace the future? Let’s get started!

Transformative Features of NEC Univerge Blue

NEC Univerge Blue offers comprehensive features and capabilities to transform your business’s communication. Let’s explore some of the key features that make this platform a game-changer:

  • Unified Communications: With NEC Univerge Blue, you can bring all your communication channels together in one place. Whether voice calls, video conferencing, instant messaging, or file sharing, Univerge Blue provides a unified platform for seamless collaboration.
  • Collaboration Tools: Univerge Blue offers a range of collaboration tools that enable your team to work together efficiently. From document sharing and real-time editing to virtual whiteboards and task management, these tools foster creativity and productivity.
  • Advanced Call Management: Say goodbye to missed calls and tangled phone systems. NEC Univerge Blue provides advanced call management features like call forwarding, call routing, and voicemail transcription, ensuring you never miss an important call again.
  • Contact Center Solutions: If your business relies on a contact centre, Univerge Blue has you covered. With features like call queuing, call recording, and real-time analytics, you can optimize your contact centre operations and deliver exceptional customer service.

These are just a few examples of NEC Univerge Blue’s powerful features. The platform is constantly evolving, with new features and updates being added regularly to meet the ever-changing needs of businesses.

Benefits of NEC Univerge Blue

Now that we have explored the features of NEC Univerge Blue let’s dive into the benefits it can bring to your business:

  • Increased Productivity: By providing a unified communication platform, NEC Univerge Blue eliminates the need to switch between multiple tools and applications. This streamlines communication, saving time and boosting productivity.
  • Enhanced Collaboration: With tools like real-time document editing and virtual whiteboards, Univerge Blue fosters collaboration among team members, regardless of physical location. This leads to better teamwork and improved outcomes.
  • Flexibility and Mobility: NEC Univerge Blue enables your team to stay connected and productive no matter where they are. With mobile apps and softphone capabilities, employees can make and receive calls, participate in video conferences, and access important documents.
  • Scalability: Whether you have a small team or a large organization, Univerge Blue can scale to your needs. You can easily add or remove users, upgrade or downgrade your plan, and adapt the platform to the changing demands of your business.
  • Cost Savings: Moving to a cloud-based communication solution like NEC Univerge Blue can eliminate the need for costly on-premises infrastructure and maintenance. This results in significant cost savings, making it an attractive option for businesses of all sizes.

These are just a few of the many benefits that NEC Univerge Blue brings to the table. The platform empowers businesses to thrive in the digital age and stay ahead of the competition.

Getting Started with NEC Univerge Blue for Your Business

Setting up NEC Univerge Blue for your business is a straightforward process. Here’s a step-by-step guide to help you get started:

  • Assess Your Business Needs: Before diving into the setup process, it’s essential to assess your business needs and determine which features and capabilities of NEC Univerge Blue are most relevant to your organization. This will help you customize the platform to suit your specific requirements.
  • Choose the Right Plan: NEC Univerge Blue offers different plans to cater to businesses of all sizes. Evaluate your budget and the required features, and choose the plan that best suits your needs.
  • Gather the Required Information: To set up NEC Univerge Blue, you will need certain information about your business, such as your company name, address, contact details, and the number of users using the platform. Ensure you have this information readily available.
  • Create User Accounts: Once you have gathered the required information, you can create user accounts for your team members. This will enable them to access the platform and start using its features.
  • Configure Settings: Next, you will need to configure the settings of NEC Univerge Blue to tailor it to your business requirements. This includes setting up call routing, voicemail greetings, and other preferences.
  •  Integrate Existing Systems: If you have existing communication systems or tools, integrate them with NEC Univerge Blue to ensure a seamless transition. This may involve configuring APIs or using third-party integrations.

By following these steps, you can set up NEC Univerge Blue for your business and start reaping the benefits of this powerful communication platform.

Connecting Your Existing Communication Systems with NEC Univerge Blue

If your business already has existing communication systems or tools, you may wonder how to integrate them with NEC Univerge Blue. Fortunately, the platform offers several options for seamless integration:

  • API Integration: NEC Univerge Blue provides APIs that allow you to integrate the platform with other applications and systems. This enables data exchange and synchronization, ensuring your existing systems work harmoniously with Univerge Blue.
  • Third-Party Integrations: NEC Univerge Blue supports various third-party integrations besides API integration. Whether you use CRM software, help desk tools or project management platforms, chances are there is an integration available to streamline your workflow.
  • Migration Tools: If you are migrating from an existing communication system to NEC Univerge Blue, the platform offers tools to simplify the process. These tools help you transfer data, settings, and configurations from your old system to Univerge Blue with minimal hassle.

When integrating NEC Univerge Blue with your existing systems, it’s essential to carefully evaluate your requirements and choose the integration method that best suits your needs. This will ensure a smooth transition and optimal performance.

Advanced Tips and Tricks for Maximizing NEC Univerge Blue

Now that you have set up NEC Univerge Blue for your business and integrated it with your existing systems, let’s explore some advanced tips and tricks to help you maximize the platform’s potential:

  • Train Your Team: To fully leverage the power of NEC Univerge Blue, it’s essential to provide training and support to your team members. Ensure they are familiar with the platform’s features and capabilities, and encourage them to explore its full potential.
  • Customize Settings and Preferences: Take the time to customize the settings and preferences of NEC Univerge Blue to align with your business needs. This includes configuring call routing, voicemail greetings, and other settings to optimize communication workflows.
  • Monitor and Analyze Performance: NEC Univerge Blue provides robust reporting and analytics capabilities. Take advantage of these features to monitor and analyze your communication systems’ performance, identify improvement areas, and make data-driven decisions.
  • Stay Updated with New Features: NEC regularly releases updates and new features for Univerge Blue. Stay informed about these updates and explore how they can benefit your business. Consider attending webinars, reading documentation, or joining user communities to stay current.

By implementing these advanced tips and tricks, you can unlock the full potential of NEC Univerge Blue and ensure that your business stays at the forefront of communication technology.


The platform provides comprehensive training and support resources to ensure a smooth transition and optimal usage of NEC Univerge Blue. Here are some options to consider:

  • Online Documentation: NEC offers detailed online documentation that covers various aspects of setting up and using Univerge Blue. This includes step-by-step guides, FAQs, and troubleshooting information.
  • Training Webinars: NEC periodically conducts webinars to familiarize users with the platform’s features and capabilities. These webinars provide in-depth insights and best practices for getting the most out of Univerge Blue.
  • Dedicated Support Team: Prosum has a dedicated support team that can assist with any technical issues or queries you may have. Reach out to them for personalized assistance and guidance.

By taking advantage of these training and support resources, you can ensure a smooth onboarding experience and maximize the benefits of NEC Univerge Blue for your business.