IT Support desk portal

Need to log a support request?

Already a PROSUM customer?

Please use your login email and password to log your requests here anytime.

Not a PROSUM customer and need our support?

Contact our team on 1300 007 229 to organise a support technician.

Phone Support Hours

Need to speak to our support staff? Call 1300 007 229, Monday to Friday, 9am – 5pm (excludes public holidays).

Email Support

Have a quick question or a comment? Email our support team at