Support desk portal

Need to log a support request?

Choose from the below options that best suits your needs.

IT Support Desk Portal

Already a PROSUM customer? Please use your login email and password to log your requests here anytime.

Not a PROSUM customer and need our support? Contact our team to organise a support tech or call 1800 007 229 to find out more about our ICT support services .

Phone Support

Need to speak to our support staff? Call 1300 007 229, Monday to Friday, 9am – 5pm (excludes public holidays).

Email Support

Have a quick question or a comment? Email our support team at