Service Request

Need technical service and support only now and then when issues arise?

Book a service request with Prosum. We provide fast, reliable and affordable PAYG technical service and support to businesses in and throughout Melbourne.

Our PAYG services are ideal for businesses that need help only now and then. We provide the best possible service and fix issues quickly and efficiently to get your organisation back on track.

  • There are no contracts or commitments.
  • You only pay for the service you need when you need it.

To book a service request, contact our friendly team on 1800 007 229 to discuss your needs, or fill out the online form with your details. We’ll provide you with a quote for fast on-site service.

Technology products we service & support

  • Complete range of NEC telephone systems.
  • Firewalls, switches, wifi, servers, storage and routers.
  • Gateways & session border controllers.
  • *Surveillance & security cameras.
  • Polycom video conferencing.
  • Enghouse Interactive Contact Centres (EICC).

*Prosum is a licensed electrical contractor and holds a Victorian Police security registration.

Need ongoing tailored support you can rely on 24x7x365?

Find out more about our flexible ICT business maintenance plans.

  • Book a Service Request

    Contact Prosum on 1800 007 229 – Monday to Friday 8.30am to 5.30pm, or contact us via the online form.

Why Prosum?

We're Experts at What We Do

  • 20+ years of experience designing, servicing and maintaining a range of ICT solutions.
  • Diverse range of in-house skilled & certified technicians

We're Affordable & Flexible

  • Tailored maintenance plans to suit your business needs and budget.
  • Or, easy pay-as-you-need-us, no contracts, no commitments service and support.

We're Always Ready to Help

  • Businesses of all sizes, across all industries.
  • Metro & regional areas, Australia wide.

Not sure if we're the right fit for your business?

Contact us today for a free, no-obligation consultation.

1800 007 229

  • We had been experiencing numerous issues with the existing phone system and it was desperately in need of replacement. After investigating a number of solutions and integrators, PROSUM was selected as they showed professionalism in their proposal and it was clear their team was capable of delivering what was required. The team at PROSUM have provided great support and advice post-implementation, we will be continuing to use their services.


    TRISTAN LAWES, IT MANAGER - ST HILDA'S COLLEGE