Pay-as-you-go Support

Need Service & Support Only Now And Then?

  • Over the phone support
  • Remote help-desk support
  • On-time, Onsite service & support

We’re here to help. We provide NO Contracts, NO Commitments Service & Support for a Range of ICT Solutions.

  • Complete range of NEC Telephone Systems
  • Cisco Firewalls, Switches, Servers, Routers & Unified Communications
  • Broadsoft IP Telephony
  • HP/Aruba Switches, Wifi, Servers, Storage
  • Polycom Video Conferencing and Handsets
  • Enghouse Multimedia Contact Centre

You just pay for the service you need, when you need it.

To organise a technician, simply fill out our online form, or call our support team on 1800 007 229 with your request and we’ll provide you with a free quote. If we can’t fix your issue over the phone, we’ll let you know how soon a tech can be onsite to resolve your issue.

Services We Provide

  • Installations & Repairs
  • Outages & Faults
  • Expansions & Relocations
  • Upgrades & Programming
  • Remote System Moves, Adds & Changes,
  • Onsite Technical Support
  • Help Desk Support
  • NBN Phone System Configuration
  • and more…..

Need tailored support you can rely on 24x7x365? Find out more about our flexible support & maintenance plans.

  • Contact An NEC Phone System Support Technician

    Fill out our online form or call us on 1800 007 229 - Monday to Friday 8.30am to 5.30pm to contact support.

Why Prosum

We're Experts at What We Do

  • We deliver with minimal disruption & downtime.
  • Quick response times
  • Diverse range of in-house certified technicians.
  • 20+ years of experience designing, servicing and maintaining a range of ICT solutions.
  • NEC Channel Partner
  • Enghouse Interactive Gold Partner

We're Affordable

  • Easy pay-as-you-need-us support – no contracts, no commitments.
  • We also offer affordable support maintenance plans tailored to suit your business needs and budget.

We're Always Ready to Help

  • Businesses of all sizes.
  • Across all industries.
  • Metro & regional areas.

Brands we service & support

Complete range of NEC telephone systems

Cisco Firewalls, Switches, Servers, Routers & Unified Communications

Broadsoft IP Telephony

HP/Aruba Switches, Wifi, Servers, Storage

Polycom Video Conferencing and Handsets

Enghouse Interactive (EICC) Multimedia Contact Centre

What our clients have to say

  • We had been experiencing numerous issues with the existing phone system and it was desperately in need of replacement. After investigating a number of solutions and integrators, PROSUM was selected as they showed professionalism in their proposal and it was clear their team was capable of delivering what was required. The team at PROSUM have provided great support and advice post-implementation, we will be continuing to use their services.


    TRISTAN LAWES, IT MANAGER - ST HILDA'S COLLEGE

Get in touch

Keep Your Business Running Smoothly With Our Support.

Fill out our online form or call 1800 007 229 – Monday to Friday 8.30am to 5.30pm to organise service & support.