Business Maintenance Plans

business maintenance for the management of all your network technology

Fixed Fee Maintenance Plans

Unlimited Help Desk Support

 

Rapid Response Times

Just One Point of Contact

BUSINESS MAINTENANCE PLANS

Prosum provides flexible business maintenance plans for the management of all your network technology to businesses of all sizes throughout Melbourne and Australia-wide.

  • Complete range of NEC telephone systems.
  • Firewalls, switches, wifi, servers, storage and routers.
  • Gateways & session border controllers.
  • *Surveillance & security cameras.
  • Polycom video conferencing.
  • Enghouse Interactive Contact Centres (EICC).

Our business maintenance plans provide peace of mind that your equipment is protected without the need to hire an in-house IT team, and reduces your operational costs and frees you up to run your business. Choose the level of care you need, and we’ll tailor it to your business needs. And for a fixed monthly fee, we keep on top of everything for you.

*Prosum is a licensed electrical contractor and holds a Victorian Police security registration.

Benefits of our business maintenance plans

  • Keep your network & IT systems running smoothly.
  • Routine maintenance and monitoring of your network 24/7/365 to prevent, detect and resolve issues quickly – before they become critical.
  • Access to secure online portal to log requests anytime.
  • Local help desk – we’re just a phone call away.
  • Remote and on-site technical support.

Contact Prosum on 1800 007 229 to find out more about our business maintenance plans.

Need technical service and support only now and then when issues arise?

Find out about our PAYG Technical services.

Prosum provides maintenance maintenance plans and support for enghouse contact centresProsum provides maintenance maintenance plans and support for the whole range of NEC phone systems.

Why Partner with prosum?

We're Experts At What We Do

  • 20+ years of experience designing, servicing and maintaining a range of ICT solutions.
  • Diverse range of in-house skilled & certified technicians

We're Flexible & Affordable

  • Tailored maintenance plans to suit your business needs and budget.
  • Or, easy pay-as-you-need-us, no contracts, no commitments service and support.

We're Always Ready To Help

  • Businesses of all sizes, across all industries.
  • Metro & regional areas, Australia wide.

Not sure if we're the right fit for your business?

Contact us today for a free, no-obligation consultation.

1800 007 229

  • "We needed an experienced ICT provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises".


    ANDREW TRINH, ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED