Business Maintenance Plans
Guaranteed support you can rely on 24x7x365
Fixed Fee Maintenance Plans
Unlimited Help Desk Support
Rapid Response Times
Just One Point of Contact
BUSINESS MAINTENANCE PLANS
Prosum provides flexible business maintenance plans for the management of all your network technology to businesses of all sizes throughout Melbourne and Australia-wide.
- Complete range of NEC telephone systems.
- Firewalls, switches, wifi, servers, storage and routers.
- Gateways & session border controllers.
- *Surveillance & security cameras.
- Polycom video conferencing.
- Enghouse Interactive Contact Centres (EICC).
Our business maintenance plans provide peace of mind that your equipment is protected without the need to hire an in-house IT team, and reduces your operational costs and frees you up to run your business. Choose the level of care you need, and we’ll tailor it to your business needs. And for a fixed monthly fee, we keep on top of everything for you.
*Prosum is a licensed electrical contractor and holds a Victorian Police security registration.
Benefits of our business maintenance plans
- Keep your network & IT systems running smoothly.
- Routine maintenance and monitoring of your network 24/7/365 to prevent, detect and resolve issues quickly – before they become critical.
- Access to secure online portal to log requests anytime.
- Local help desk – we’re just a phone call away.
- Remote and on-site technical support.
Contact Prosum on 1800 007 229 to find out more about our business maintenance plans.
Need technical service and support only now and then when issues arise?
Find out about our PAYG Technical services.
Why Partner with prosum?
We're Experts At What We Do
- 20+ years of experience designing, servicing and maintaining a range of ICT solutions.
- Diverse range of in-house skilled & certified technicians
We're Flexible & Affordable
- Tailored maintenance plans to suit your business needs and budget.
- Or, easy pay-as-you-need-us, no contracts, no commitments service and support.
We're Always Ready To Help
- Businesses of all sizes, across all industries.
- Metro & regional areas, Australia wide.
"We needed an experienced ICT provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises".
ANDREW TRINH, ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED