Support

it Support you can count on whenever you need us

Need tailored support you can rely on 24x7x365?

Keep your phone system running smoothly with our flexible phone system maintenance plans. Find out more.

Need technical service and support without a 24/7 helpline?

Pay-as-you-go for the service you need – when you need it. No contracts or commitments. Book a service request today.

Problems with your NEC phone system?

Our highly trained team of NEC experts are ready to help. Request our support here.

Need to log a request?

Prosum customers can access our online portal and log requests here anytime.

Manage and review your PROSUM Hosted Telephony account here.

Questions about your Hosted Telephony Service?

Download your Software User Guides.

NEC, Yealink & Polycom handset & quick reference guides.

Download and view our handset user guides.

Download the communicator UC-One MAC or Windows client here.