Contact Centres

Prosum Are Specialists In Enghouse (EICC) Contact Centre Deployments, Service & Support.

We have the skills and capacity to service and support Enghouse (EICC) Contact Centres for businesses of all sizes, right around Australia.

Prosum’s experience in tailoring an Enghouse (EICC) Contact Centre to your unique business requirements is what sets us apart. We are an Enghouse Gold partner and have 20+ years of experience in designing, servicing and maintaining the best end-to-end Enghouse (EICC) Contact Centre solutions for organisations of all sizes.

Who Is It For?

  • Any business wanting to improve customer service.
  • Businesses with voice only Contact Centres. Add functionality – SMS, Email, Web, Social Media & Video capability.
  • Contact Centre environments that are no longer working efficiently.
  • Contact Centres that are nearing end-of-life and no longer supported.
  • Businesses struggling to get help on faults.
  • If you’re paying too much for support.

Enghouse (EICC) Contact Centre Specialists

  • Specialty support and installation of existing and new Contact Centres
  • Contact Centre Upgrades & Maintenance
  • SQL database migration
  • NEC, Cisco and Skype for Business integrations
  • Help desk support
  • Faults
  • Training to ensure your staff can use, manage and operate your Contact Centre.
  • Ongoing technical support

Call us now on 1800 007 229 or contact us online to discuss your end-to-end Enghouse (EICC) Contact Centre solution.

  • Need An Enghouse System Specialist? Call In The Experts.

    Get Enghouse (EICC) Contact Centre Support Today. Call Us Now On 1800 007 229 - Monday To Friday 8.30am To 5.30pm.

Why Prosum?

Our Specialists Are The Difference

Our in-house engineers are certified and specialise in Enghouse (EICC) Contact Centres for organisations of all sizes. Our expert, dedicated people can fix any issues quickly and efficiently to keep your organisation on track.

prosum support services for phone systems

We're Experts At What We Do

  • We deliver with minimal disruption & downtime.
  • 20+ years of experience.
  • Enghouse Gold Partner.
  • In-house certified engineers.

We're Affordable

  • Tailored support & maintenance plans to protect your business and provide peace of mind.
  • OR, pay as you need us – no contracts, no commitments.

We're Always Ready To Help

  • Businesses of all sizes.
  • Across all industries.
  • Metro & regional areas.
  • Australia wide.

Read what our clients have to say

  • We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a provider we can rely on to provide and maintain our telephony and contact centre environment.


    THERESE CHAKOUR-WEST, INFORMATION TECHNOLOGY MANAGER - STIHL

Get your Contact Centre running smoothly with Prosum’s specialist support.

Call us now on 1800 007 229 or contact us online to discuss your end-to-end Enghouse (EICC) Contact Centre solution.