Enghouse Contact Centre Support
When things go wrong, we’ve got your back. Always.
Get the best-in-class support to keep your Enghouse Contact Centre (EICC) running smoothly.
Our contact centre support services
We’ll implement a custom Contact Centre solution perfectly aligned to your organisations needs and budget.
Overlay multi-media functionality to your voice-only Contact Centre – SMS, email, web, social media & chat.
Access our in-house skilled Engineers to resolve your Touchpoint, Touchpoint Console, QMS issues efficiently.
Get a proactive business maintenance plan for your EICC contact centre and enjoy peace of mind.
Gain practical, hands-on experience and knowledge needed to apply to your own business environment.
Integrate NEC, Cisco or Teams with a comprehensive set of tools to measure and improve your services.
With Prosum as your partner, you can be sure that your contact centre keeps running smoothly.
Prosum is the expert when it comes to Enghouse Contact Centre solutions. We’re an Enghouse Gold partner with over 20 years of experience designing and maintaining end-to-end systems.
And our deep knowledge combined with our comprehensive understanding of Enghouse Contact Centres means that we can service and support your customer service platform for your business needs like no other!
Call us today for a free consultation for Enghouse Contact Centre maintenance and support.
1800 007 229
We keep businesses happy and productive
We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a provider we can rely on to provide and maintain our telephony and contact centre environment.
THERESE CHAKOUR-WEST, INFORMATION TECHNOLOGY MANAGER - STIHL
25+ Years Going Strong
You’re backed by a team of expert engineers with years of experience in phone systems.
Get real-time support from our local team based here in Australia & available around the clock.
We’re Always Ready to Help
We help businesses of all sizes, across all industries, metro & regional areas, Australia-wide.
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