IT Services
The IT services, advice & support you need, on hand, always
Our Australian-based IT professionals cover every facet of the industry. Talk to us about our flexible managed IT support packages at prices to suit your budget.
At Prosum we have a wealth of knowledge, and over 25 years of experience in Information and Technology.
Whether it’s MS 365 services , IT networks and equipment, cloud services, cyber security, and more, the experts at Prosum can design, install, and manage your technology, and provide ongoing support and advice whenever you need it.
Our team is equipped to help you get the best out of your business-critical IT, and troubleshoot any problems you may be experiencing.
Our IT Services
Microsoft 365 Services
Our Microsoft 365 services cover a wide range of solutions, including new setups, design, configuration, and migration from GoDaddy and Google Workspace. We also provide ongoing MS 365 management and support services including:
- Comprehensive backup services for SharePoint, OneDrive, emails, Teams, chats, and channels.
- Easy user portal access for data recovery.
- Microsoft Teams meeting rooms conference design and installation,
- Microsoft 365 licensing, and setup for business email.
IT Infrastructure Services
Ensure a reliable and scalable IT infrastructure that supports your business needs. Our array of services and solutions are designed to optimize your IT environment.
- Setup and ongoing management of routers, switches firewalls.
- Wi-Fi design and audit.
- Lifecycle management of hardware.
- Cloud and virtualization.
- Server and storage.
Cyber security assessment
How equipped is your organisation to prevent, detect and respond to cyber security threats?
Protect your sensitive data and critical assets from evolving cyber threats with our robust cybersecurity services. We implement multi-layered security measures, conduct regular audits, and provide employee training to ensure your business remains secure.
Penetration testing
Protect your business and sensitive information with our comprehensive Penetration Test.
We’ll find vulnerabilities in your systems before they can be exploited, ensuring strong security. Our tests cover various aspects, like business applications, infrastructure, APIs, and cloud services, and provide clear steps to improve your security and data protection.
Managed IT Support
Managed IT Support Plans to Suit Your Needs & Budget
Experience seamless IT with Prosum's managed IT support services for your business.
Prosum’s managed IT support offers a proactive approach, diligently monitoring and maintaining your systems to guarantee a smooth IT experience.
With our managed IT solutions, you gain access to a dedicated team of specialists who can provide better support for you and your employees whenever needed. By entrusting your IT needs to us, you can focus on your core business activities without the burden of day-to-day IT concerns.
Benefits of Prosum's Managed IT Support
Fixed Costs
Say goodbye to surprise IT bills. Enjoy predictable and affordable monthly fees.
Expertise on Demand
Access a team of skilled IT professionals without the cost of hiring in-house staff.
24/7/365 Support
Around-the-clock technical support and assistance for immediate problem resolution.
Proactive Monitoring
Stay ahead of problems with regular system checks and updates.
Responsive Solutions
Address IT issues promptly, reducing downtime and business disruptions.
Advanced Security
Protect your business from cyber threats with top-notch security measures.
Peace of Mind
Leave your IT worries to us, so you can foucus on your business.
Friendly & Reliable
Get friendly, reliable support from a trusted team, all through a single point of contact.
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IT Support FAQ's
IT Brands we work with
Explore Other Product Solutions
Communications & Collaboration
Talk to one of our experienced consultants about your team's communication and collaboration needs, and the most effective solutions for your business.
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Customer Experience Solutions
Wanting to upgrade your call centre management system? We can help you increase efficiency, and provide better, faster, customer service.
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Business Internet
We offer a range of fast, reliable business-grade internet options, competitively priced, and designed to suit your business needs. Talk to us today about how we can help.
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IT Services & Managed IT Support
Our highly trained tech staff have many years of industry knowledge, and can be on-call when you need them for support, advice, or emergency help.
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Enhanced Value Solutions
Prosum cover every facet of modern technology, and can help you with security systems, EV wall chargers, hardware procurement, and more.
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1500+ Happy Customers & Counting
We needed an experienced ICT VoIP provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.
Andrew Trinh,
ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED
We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a VoIP provider we can rely on to provide and maintain our telephony and contact centre environment.
Therese Chakour-West,
INFORMATION TECHNOLOGY MANAGER - STIHL
Aitken Real Estate had to move office and sought David Colletta of Prosum advice about switching our telephony to the cloud. Extremely helpful, no-nonsense information and can get the job done. Their tech Antoine was sensational. No delays, no problems. Highly recommend!
Stephen Aitken,
AITKEN REAL ESTATE
Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.
Raphael Cheah,
Network Administrator - AECOM
Connect with one of our internet specialists for a free consultation, and we’ll match the best technology available in your area.
Our team would love to help you find the perfect fit of products and solutions.
