Enghouse Contact Centres
Elevate Your Customer Experience with Simplicity
Unlock the full potential of your business with Prosum’s Enghouse Contact Centres – where simplicity meets efficiency. Our tailored solutions empower your team to seamlessly handle customer interactions across various channels, ensuring a smooth and satisfying experience for you and your customers. Ready to elevate your Contact Centre? Embrace multimedia functionality today.
Why Prosum for Contact Centres
25 +
Years of customer engagement experience
150 +
Contact centre installations
100 +
Years+ of IT and telco experience
1500 +
Happy customers and counting
Benefits of Enghouse Contact Centres
Seamless intgegration
Effortlessly integrate Enghouse Contact Centres into NEC, MS Teams and other business systems . No headaches, just streamlined operations.
Multi-Channel Excellence
Communicate with your customers on their terms – through voice, chat, SMS, and social media – all in one easy-to-use platform.
Customized for You
Prosum tailor solutions with customizable features to fit your unique business needs and budget. No one-size-fits-all – we adapt to you.
Scalability at its Core
Grow with confidence. Whether you have 10 or 100 agents, our platform scales with your business effortlessly.
Cost-Effective Solutions
Achieve your goals without breaking the bank. Our experts guide you to the most cost-effective strategies, considering your existing technical services.
Ready to elevate your Contact Centre? Contact Prosum today.
1500+ Happy Customers & Counting
Read what they say about us
I recently had a new VC installed from the team at Prosum. David Colletta and his team were not only professional with the installation, but at all times, the communication was second to none from them to see at each step where we were at. The installers were brilliant, and to top it off, they cleaned after the installation leaving us nothing to do. How refreshing this was. Again, I cannot speak highly enough of the team at Prosum; their professionalism was second to none, and their on-time approach was exactly that on time! Please do yourself a favour and get the team out there to look at what your needs are for the business, big or small. They have it all! Well done and thank you.
Yolanda Di Ludovico,
FIRST SUPER
We needed an experienced ICT VoIP provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.
Andrew Trinh,
ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED
We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a VoIP provider we can rely on to provide and maintain our telephony and contact centre environment.
Therese Chakour-West,
INFORMATION TECHNOLOGY MANAGER - STIHL
Aitken Real Estate had to move office and sought David Colletta of Prosum advice about switching our telephony to the cloud. Extremely helpful, no-nonsense information and can get the job done. Their tech Antoine was sensational. No delays, no problems. Highly recommend!
Stephen Aitken,
AITKEN REAL ESTATE
Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.
Raphael Cheah,
Network Administrator - AECOM
Partner with an expert who cares about your success.
- 25+ Years Going Strong
- Award-Winning Support
