Not sure about your business needs?
We needed an experienced ICT VoIP provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.
We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a VoIP provider we can rely on to provide and maintain our telephony and contact centre environment.
Aitken Real Estate had to move office and sought David Colletta of Prosum advice about switching our telephony to the cloud. Extremely helpful, no-nonsense information and can get the job done. Their tech Antoine was sensational. No delays, no problems. Highly recommend!
Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.
From unified communications and customer engagement solutions to connectivity and ongoing support – we've got you covered.
One provider, one account manager, and one monthly bill for phone, internet and 1300 & 1800 numbers.
We provide a fixed quote guarantee for project work. Our Telco and implementation costs are 10-30% cheaper than our major competitors.
We understand your business is unique. That’s why tailor solutions built on years of experience to remove your business pain points.
We do more than phone systems, we bring unique skills that provide real value to your business.
No voice menu and waiting on the phone for hours. You always engage with an expert to resolve your issues quickly and efficiently.
We've got the know-how to make every installation a success
We can’t think of any other Telco and IT providers in Australia that have the background and experience that we do to merge critical business infrastructure with the latest tech. This combination is very important, as it allows us to eliminate delays with carrier and installations, always ensure the correct products are chosen for the purpose, and resolve faults faster.
You’ll find a number of companies who claim they do Telco, but have adopted it as a side-arm of their business, and don’t have the deep knowledge of “how things are built” that make all our installations successful. Prosum are your one-stop-shop; a single company that can take responsibility for scoping, design, ordering, implementation, and post support, all within the one business.
Partner with an expert who cares about your success.
Our highly trained tech staff have many years of industry knowledge, and can be on-call when you need them for support, advice, or emergency help.
Prosum cover every facet of modern technology, and can help you with security systems, EV wall chargers, hardware procurement, and more.
Wanting to upgrade your call centre management system? We can help you increase efficiency, and provide better, faster, customer service.
We offer a range of fast, reliable business-grade internet options, competitively priced, and designed to suit your business needs. Talk to us today about how we can help.