Direct Routing for Microsoft Teams Calling

Turn MS Teams into a powerful phone system with Direct Routing

Direct Routing gives you a cost-effective way to add external voice to your Microsoft Teams environment, turning it into a powerful and flexible phone system. By default, Teams does not have any capability to make and receive PSTN calls. However, Prosum can enable this with Direct Routing. Direct Routing allows users to make and receive calls, chat, make conference and video calls to people inside and outside their organisation – on any device, no matter where they are.

Save Money

Replaces your ageing onsite PBX & eliminates ongoing & expensive maintenance costs.

Simplify IT

Removes the complexity of owning & managing your own business phone system.

Streamlined Communications

Provides an all-in-one platform that brings all your communications together into one place.

Stay Connected

Communicate via chat, video & voice to people inside & outside your workplace.


Flexible Working

Supports flexible working styles regardless of your location or device – PC, MAC, or mobile.



Select from a range of flexible and affordable PAYG or Unlimited channel calling plans.


Already rolled out MS Teams for all your internal communications and now ready to enable external voice capabilities?

Contact Prosum on 1800 007 229 to discover how we can help you consolidate your communications into a single telephony platform with Direct Routing for MS Teams.

Microsoft Teams Direct Routing Calling Plans

PAYG Call Plan

$90.00 mo.

Includes 5 Channels.

  • Ideal for 20 users or less.
  • Local Australian support.
  • No lock-in contracts.

Unlimited Call Plan

$275.00 mo.

Includes 5 Channels

  • Ideal for 20 users or less.
  • Local Australian support.
  • No lock-in contracts.

call charges

PAYG Call Rates

Pay-as-you-go for all the calls you make every month within Australia.

  • Local calls: $0.10 per call.
  • National calls: $0.05 per min.
  • Fixed to mobile: $0.13 per min.
  • 13/1300 outbound: $0.30 per call.

Unlimited Call Rates

You don’t have to worry about call charges to local, national & fixed to mobiles because all calls are included.

  • 13/1300 outbound: 0.30c per call.

Your Options

Keep your current business number or purchase a new number.

  • Single DID Number: $1.00 month
  • 100 DID Numbers: $35.00 month
  • *Transfer your number to Prosum: $195.00 once-off cost.

*Number porting is subject to your existing carrier’s number porting arrangement.

All pricing is ex. GST.

Why Prosum for Direct Routing

Trusted Technology Partners

We’ve partnered with the best Australian tier 1 carriers, including Vocus & Access4.

Highly Reliable Solutions

Run your business successfully with 99.99% maximum uptime on all voice applications.

25+ Years Going Strong

You are always in good hands with our team of dedicated and experienced professionals.

Business-Grade Support

Our 24/7 support team is based here in Australia and is available around the clock.

Find out more about our Direct Routing Plans.

Contact our local support team on 1800 007 229 to find the best Direct Routing plan for your business. We’re happy to answer any questions you have.