Trusted NEC Phone System Support for Melbourne Businesses
At Prosum, we recognise how essential your NEC phone system is. As NEC phases out its on-premises systems, we’re here to provide reliable support. From the transition period to ongoing technical assistance, we ensure your NEC systems remain operational and effective.
Need support during the transition?
Need to move or set up your NEC phone system? Even with NEC systems being phased out, we offer expert relocation and installation services to keep your business running smoothly.
Facing issues with your NEC system? Our team will continue to provide programming and routine maintenance, ensuring your existing systems stay operational and efficient.
Want the latest features or replacements? Although new NEC PBX systems are no longer available, we provide alternatives from top brands and can help you transition to cloud-based solutions.
Get the essential compatible parts you need, including refurbished options, to keep your phone system running smoothly.
With over 25 years as an NEC Channel Partner, we provide expert, tailored support for your NEC phone systems.
Our friendly, local team is ready to provide prompt and personalised assistance whenever you need it.
Our team brings over 100 years of combined IT and telecom expertise to ensure you get the best service.
Join over 1500 satisfied customers who rely on us for all their business communication needs.
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I recently had a new VC installed from the team at Prosum. David Colletta and his team were not only professional with the installation, but at all times, the communication was second to none from them to see at each step where we were at. The installers were brilliant, and to top it off, they cleaned after the installation leaving us nothing to do. How refreshing this was. Again, I cannot speak highly enough of the team at Prosum; their professionalism was second to none, and their on-time approach was exactly that on time! Please do yourself a favour and get the team out there to look at what your needs are for the business, big or small. They have it all! Well done and thank you.
We needed an experienced ICT VoIP provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.
We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a VoIP provider we can rely on to provide and maintain our telephony and contact centre environment.
Aitken Real Estate had to move office and sought David Colletta of Prosum advice about switching our telephony to the cloud. Extremely helpful, no-nonsense information and can get the job done. Their tech Antoine was sensational. No delays, no problems. Highly recommend!
Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.