NEC PBX Exiting the Market: What’s Next for Your Business?

As you may already be aware, NEC has decided to discontinue the manufacturing and distribution of its business PABX communication systems. Effective April 15, 2024, NEC decided to cease the manufacturing of all on-premises Unified Communications (UC) solutions, including the SL2100, SV9100, SV9300, and SV9500 as of December 31, 2024.

Moving Forward with NEC Univerge Blue

NEC will shift its global focus to the Univerge Blue cloud communication solution. Why? This comprehensive platform offers many benefits, including advanced features such as AI capability, a world-class Contact Center, robust security, and unmatched reliability with 99.999% uptime, helping your business thrive in today’s modern and ever-changing business environment.

Continued Support from Prosum, Your Authorized NEC Dealer

Prosum is committed to supporting businesses even after the cessation of NEC PBX phone systems as an authorized NEC dealer. Our team will remain dedicated to providing NEC phone system service and support including – maintaining and assisting your existing NEC telephone systems, providing replacement parts, maintenance, and technical support. However, following the manufacturing halt on December 31, 2024, new NEC PBX systems will no longer be available for purchase through Prosum.

Additionally, any compatible replacement parts offered by Prosum will likely be refurbished rather than new. If you have any concerns regarding the impact of NEC’s end-of-life announcement on your current NEC telephone products, please do not hesitate to contact us at Prosum.

Explore Alternatives with Prosum

Although the NEC PBX system range will soon be unavailable, Prosum offers a variety of suitable and competitive alternatives from leading brands and can assist you in transitioning to the cloud with our cloud-based solutions. To explore our alternative solutions or to receive a quote, please contact our team or call us at 1800 007 229. Our team are ready to guide you through our offerings, address any inquiries, and assist with your phone system requirements.

At Prosum, we are unwavering in our commitment to providing innovative and reliable communication solutions to meet the evolving needs of your business.