NEC Extends Support for On-Premises Unified Communications to 2030: What It Means for Your Business

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Good news for businesses using  NEC’s on-premises unified communications systems. NEC has extended the end-of-support date for their product line to 31 March 2030, following their decision to phase out these products. This extension offers businesses greater certainty and a clearer path forward for managing their NEC UC solutions.

So, what does this mean for your business? Let’s break it down.

Why This Extension Matters

If you’re currently using NEC’s on-premises solutions like the Univerge SL2100, SV9100, or SV9500, you now have additional time to plan ahead. With the extended support, you can continue using your NEC system with the assurance that you’ll receive contracted services until 2030.

It’s also important to note that support for the SV9300 will end earlier, on 31st March 2027. End-of-support marks the last date that NEC will provide contracted services for these systems.

As your trusted NEC partner and a leading UC integrator with over 25 years of experience, Prosum is here to help you navigate this transition smoothly. We understand that change can be challenging, but we’re committed to working alongside you to shape the future of your business communications.

What Happens After 2030?

Once we reach 31 March 2030, the end of support will officially come into effect. This means NEC will no longer offer contracted services for the products mentioned. But don’t worry. As an authorised NEC dealer, Prosum will continue to provide support and services for your existing NEC systems.

We’ll still be here to:

  • Maintain your current NEC phone systems
  • Provide replacement parts
  • Offer ongoing maintenance and technical support

Even as NEC phases out its support, Prosum will ensure that your business stays connected and your communication systems remain operational.

Planning Ahead with Prosum

The extension is a great opportunity to evaluate your long-term strategy. While you can continue using NEC’s platforms, this might also be a good time to explore future-proof solutions, such as cloud-based communications. As your NEC partner, we’re committed to helping you make the right decisions for your business, whether that means sticking with NEC for now or transitioning to a new solution.

Ready to plan for the future? Let’s work together to ensure your communication systems stay reliable and effective.

If you need assistance with your NEC systems or want to explore other solutions, Prosum is just a phone call away.