Contact Centres

Prosum is a leading provider of Enghouse Interactive Contact Centre (EICC) solutions.

Enghouse Contact Centres

Is your (EICC) Contact Centre outdated or nearing its end-of-life? Are you struggling to get help on faults, or is support costing you too much?

We can help. Prosum are specialists in Enghouse Interactive Contact Centres (EICC).

  • We are an Enghouse Gold partner.
  • 20+ years of experience in designing, servicing and maintaining Enghouse (EICC) solutions.
  • We specialise in NEC, Cisco and Skype for Business telephony environments.

Services to help your business

  • New Contact Centre installations.
  • Add functionality to your voice only Contact Centre – SMS, Email, Web, Social Media & Chat.
  • Resolve Touchpoint, Touchpoint Console, QMS issues.
  • Provide over the phone help desk support.
  • Tailored maintenance plans
  • Training

If your business is experiencing challenges, contact us for advice and support. Call us now on 1800 007 229.

  • Need Enghouse (EICC) Contact Centre Support?

    Fill out the online form or call us on 1800 007 229.

Why Prosum?

We're Experts At What We Do

  • 20+ years of experience.
  • Enghouse Gold Partner.
  • In-house certified engineers.

We're Affordable

  • Tailored support & maintenance plans.
  • Pay-as-you-go service & support

We're Always Ready To Help

  • Businesses of all sizes
  • Across all industries.
  • Australia wide.

What our clients have to say

  • We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a provider we can rely on to provide and maintain our telephony and contact centre environment.


    THERESE CHAKOUR-WEST, INFORMATION TECHNOLOGY MANAGER - STIHL