About Us

We're here to provide the advice, service and solutions you need for success

Who we are

Prosum is a 100% Australian-owned and bespoke IT & telco services provider based in Melbourne. We service regional and capital cities throughout Australia.

What we do

We provide businesses with secure end-to-end IT & telco services and solutions

  • We focus on all telco areas and provide products, services, advice, support and skilled experts under one roof.
  • We design, install and maintain cost-effective, reliable telco solutions and business-critical IT technology.
  • Expertise: We bring over 25 years of experience, including 150+ contact centre deployments.

 

Download our brochure – Prosum Corporate Overview

Who we help

We work with Australian businesses of all sizes, including SMEs, hospitals, hotels, schools, government organisations, and more

Our name: ‘Prosum’ comes from the Latin word for ‘benefit’, and that’s what we strive to do – help organisations get the most from the latest communications technology.

Our Technology Partners

Read what our clients say about us

We needed an experienced ICT VoIP provider that could implement a new telephony solution without affecting existing telephony services and business operations. After reviewing other providers, we selected PROSUM who was able to successfully migrate all our users onto the new NEC platform and complete the project in a timely manner. PROSUM continue to provide support for our NEC Telephony and Contact Centre environment and I would recommend their services to other organisations and enterprises.

Andrew Trinh,

ICT INFRASTRUCTURE & SERVICE DELIVERY MANAGER - VICTORIAN CYTOLOGY SERVICE LIMITED

We are constantly looking to continuously improve the way we do business and service our customers and distributors within our customer service operations. This is why we selected PROSUM as our telephony and contact centre provider. Their experience means we have a VoIP provider we can rely on to provide and maintain our telephony and contact centre environment.

Therese Chakour-West,

INFORMATION TECHNOLOGY MANAGER - STIHL

Aitken Real Estate had to move office and sought David Colletta of Prosum advice about switching our telephony to the cloud. Extremely helpful, no-nonsense information and can get the job done. Their tech Antoine was sensational. No delays, no problems. Highly recommend!

Stephen Aitken,

AITKEN REAL ESTATE

Thanks to the PROSUM team for the successful migration of the Brisbane phone system. A great deal of planning and hard work in the preparation resulted in a smooth migration with zero downtime to the business – a reflection on the dedication and preparedness to the project. Thank you.

Raphael Cheah,

Network Administrator - AECOM
Not sure what internet service is available at your business address?

Connect with one of our internet specialists for a free consultation, and we’ll match the best technology available in your area.

Our team would love to help you find the perfect fit of products and solutions.