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March 11, 2022 Categorised in:

5 Reasons To Invest In An Inbound Business Number

5-Reasons-To-Invest-in-an-Inbound-Number

5 Reasons To Invest In An Inbound Business Number

While there exists an array of new methods to better operate your business and cater to the needs of your customers, you can’t deny the continued effectiveness and impact that come with phone calls. Customer satisfaction is benefitted through engaging them through phone calls which in turn has a positive effect on how they perceive your company.

Here are five reasons why you should invest in an inbound business number and how your business stands to benefit from it:

Cost-Effective

One thing that businesses have to struggle with is upfront costs that come with equipment and technology needed to keep their services running. These costs are not only expensive but are also ongoing, which could dampen the revenue that your company is raking in. Inbound numbers allow you the benefit of having an experienced and able team of call agents without having to spend a ton of money.

Increased Sales

As your business now becomes even more accessible to customers who are interested enough to dial your inbound number, you are increasing sales by providing them with even more opportunities to learn more about your brand and what you have to offer. Another great way is to also integrate your inbound number to different mobile advertisements which attract curious-enough customers to learn more about your services and be even more compelled to make a purchase.

Allows Flexibility

Inbound phone numbers allow your incoming calls to be forwarded to your team no matter where they are in the world. This allows you to cater to both the needs of your business and customers, regardless of your location. This spares you the hassle of having to change business numbers should there be a change in your business address.

Increased Customer Satisfaction

While there exist multiple digital marketing schemes that allow you to cater to customers’ needs effectively, there is no denying the impact of human interaction. Having an inbound number opens your business to customers being able to ask and consult. In the long run, this increases the trust that customers have in you and your business. Through inbound numbers, you are not only able to do outreach but can also conduct surveys to help you better understand the needs of your customers and how you can improve your services to cater to them.

Better Call Management

Inbound business numbers allow you to handle a larger volume of calls. You are now able to better manage how, when, and where your calls are routed to, meaning no call is left unanswered and all of your customers’ needs are being attended to. In addition, inbound numbers also give you access to valuable statistics that could be beneficial to your business such as customers’ demographics, pain points, as well as purchasing trends and behaviours.

Prosum can help broaden your business reach with 1300/1800 inbound business numbers that allow you to take control of your calls and steer your business towards success. With more than 25 years of experience, outstanding service, and award-winning support, Prosum can help you propel your business to even greater success.

Contact our friendly team at Prosum to get a 1300/1800 Business Phone Number.